About Our Facility – Hauppauge, NY
A welcoming, accessible space where we provide confidential guidance and connect you with the right level of care.
What to Expect When You Visit
From your first step into our Hauppauge office, you’ll be welcomed by a care coordinator who listens, learns your goals, and helps map the next steps—whether that’s medical detox, residential treatment, outpatient (IOP/OP), Medication-Assisted Treatment (MAT), sober living, or a family-centered intervention.
360° Walkthrough
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Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom & seating
- Accessible parking (garage & lot)
Amenities
- Gender-neutral restroom
- Private consultation rooms
- On-site parking
Service Options
- Onsite services
- Language assistance on request
- Same-day or next-day placement where available
Navigation & Placement
We coordinate detox, inpatient/residential, and outpatient (IOP/OP) options based on clinical criteria and insurance coverage. We also connect you with MAT providers, sober living, and aftercare.
Family & Intervention Support
Our team facilitates structured, family-centered interventions and provides education for loved ones to support safe, effective care decisions.
Quality, Safety & Trust Services
Clinical Triage & Care Navigation
Structured intake questions aligned to ASAM levels of care to match detox, residential, or outpatient pathways.
Insurance Verification & Utilization Review
Real‑time benefits checks and coordination with providers to prevent gaps in medically necessary care.
Provider Vetting & Licensing Checks
Referrals only to vetted, licensed programs; we review accreditation and complaint histories where available.
Co‑Occurring Disorders Coordination
Placement with dual‑diagnosis capable programs (SUD + mental health) when clinically indicated.
Adolescent & Family Pathways
Age‑appropriate options and caregiver support, including education and aftercare planning.
Veterans & First Responders
Navigation to trauma‑informed tracks and benefits coordination for eligible populations.
Documentation & Leave Support
Guidance on paperwork (e.g., employer notes, FMLA/leave) provided by treating facilities.
Telehealth Navigation
Help comparing virtual IOP/OP options when location, transportation, or schedule is a barrier.
Harm Reduction & Naloxone
Education on overdose risk and naloxone access; linkage to local trainings and resources.
Crisis & Safety Planning
Warm handoffs to crisis lines and providers; practical safety steps while awaiting admission.
Aftercare & Relapse Prevention
Coordination of step‑down care, recovery housing, and peer support connections.
Outcomes & Satisfaction Follow‑ups
De‑identified follow‑ups to improve navigation quality and client experience.
We are a navigation and support resource; treatment is provided by licensed third‑party programs. In emergencies, dial 911 or contact 988.
We Also Assist With the Following
- Transportation & arrival coordination (to/from assessments)
- Employer/HR and school coordination (letters, leave timing)
- Insurance pre‑auth and benefits questions
- Caregiver education & family workshops
- Peer recovery & community support group linkages
- Housing & community resource guidance
- Court liaison & documentation (when requested by the client)
- Language access & translation support
- Telehealth setup for virtual IOP/OP
- Naloxone access information & local trainings
- Safety planning while awaiting admission
- Post‑discharge check‑ins & aftercare coordination
Note: We are a navigation and support resource. Clinical decisions and documentation are made by licensed treating providers.